AI service intake for RV repair stations
The call was yours until the fourth ring.
Roady answers the missed, busy and after-hours calls at your service station, captures the repair request, and hands your team a qualified job — in your shop's name.
No new hardware. No new phone system. Forward the calls you miss.
- Ring
- Ring
- Ring
- Ring
- Roady.
Advisor with a customer. Tech under a rig. Closed for the night. The caller doesn't leave a voicemail — they call the next shop on the list.
Roady picks up before they do
One call, start to finish.
A service intake agent, not a mechanic. Roady captures, qualifies, schedules and escalates. It does not quote repairs, invent answers or promise outcomes.
- 01
Ring
A customer with a broken rig calls your shop. They already found you.
- 02
Missed
Everyone's busy, or it's after hours. Forwarding kicks in.
- 03
Answered
Roady picks up in your shop's name, with your hours.
- 04
Captured
RV type, symptom, location, urgency and contact — conversationally.
- 05
Routed
Urgent calls text your on-duty contact now. The rest queue with full intake.
- 06
Recovered
An appointment or a promised callback — not a lost job.
Every missed call is a service job.
You already paid to make the phone ring — the listing, the reviews, the years of reputation. The one thing that decides whether it becomes a work order is whether someone answers.
RV owners call when something is wrong: a slide-out that won't retract, a water heater that quit, a generator that won't start the day before a trip. They are ready to book. If they reach voicemail, most of them keep dialing.
Missed call → voicemail → customer calls someone else → the job goes down the road.
Missed call → Roady answers → service request captured → appointment or callback → job recovered.
Illustrative benchmark — 100 calls into a service department
- 100
calls come into a typical RV service department.
- 30
go unanswered — busy, after hours, everyone on a job.
- 30
callers are now free to try the next shop on the list.
Illustrative figures, not a claim about your shop. The pilot measures your real missed-call rate in week one.
Revenue calculator
What are those calls worth to your station?
Move the sliders to match your shop. The math is simple and shown in full.
Estimated monthly revenue opportunity
$35,073
$420,876 a year, at these inputs.
Calls/day × days/week × 4.33 weeks × share missed × share that book × average repair order. An estimate — actual results depend on your call volume, booking rate and completed work.
Roady doesn't diagnose. It gets the service desk what it needs.
Six jobs, done the way your best advisor would do them on a slow afternoon.
Answers
Missed, busy and after-hours calls — in your station's name, with your hours.
Captures
Contact details and the RV service information your advisors would ask for.
Triages
Assigns service category and urgency from the rules you configure, not a guess.
Schedules
Offers the appointment availability you've set, or commits to a callback window.
Escalates
Alerts or transfers urgent and roadside calls to a person on your list.
Measures
Tracks calls, opportunities, appointments and estimated revenue as structured data.
Three kinds of call. Three different responses.
Captured and queued
The lead lands with full intake. Your advisor works it first thing in the morning.
Shop alerted now
A text goes to your on-duty contact immediately with the caller's number and the issue.
A human, attempted
Roady works your escalation list in order and tells the caller exactly what to expect.
Nothing new to install.
Your existing business number
Conditional forwarding — no answer, busy, after hours
Your Roady service agent. That's it.
Keep your number, your phones and your carrier. Roady only catches the calls your team doesn't.
Messages that go out automatically
“Thanks for calling [Your Shop]. We received your service request and the team will contact you by 3:30 PM.”
“ROADY ALERT — roadside customer captured. Fifth wheel, brake issue. Callback: [number].”
One station, or a whole repair network.
Roady is built for the service stations RV owners depend on — independent shops, dealer service departments and multi-location repair groups. Every station gets its own agent, so a network can roll out one location at a time without changing how any of them work.
Callers hear the station they dialed, never a generic line.
Open, closed and holiday schedules per location.
What that bay does and doesn't take, set by the station.
The on-duty people for that location, in order.
Independent. Not affiliated with any RV manufacturer.
See every call Roady saved.
The dashboard leads with one number: what the recovered calls are worth. Appointments and recovered calls are counted events; revenue multiplies them by your own average repair order.
Estimated revenue recovered · last 30 days
$8,420
from 14 booked appointments
- Fifth wheel — slide-out failure
Callback within 30 min
ROADSIDE2:14 PM - Travel trailer — water heater
Booked Thursday 9 AM
BOOKED11:02 AM - Class A — generator won't start
Quote requested
QUALIFIED9:38 AM
Stop losing calls you already paid to generate.
We set up a dedicated service agent for your station, you forward your missed and after-hours calls, and you watch what comes in.
No card, no contract, no billing in the pilot. Opens our booking page in a new tab.
- Day 1
Agent configured with your station's name, hours, services and escalation contacts.
- Day 1
Forwarding switched on. Calls begin arriving.
- Week 1
Missed-call baseline established from your real traffic.
- Week 2+
Appointments and recovered opportunities measured against that baseline.
- End
Recovery report — what came in, what converted, what it was worth.
Questions shop owners ask
Does Roady replace my phone system?
No. You keep your number, your handsets and your carrier. You set conditional forwarding — on no-answer, on busy, or after hours — and Roady picks up only those calls.
Will it try to diagnose the RV?
No, and that's deliberate. Roady is a service intake agent. It captures the RV, the symptom, the urgency and the contact details, then hands off. It will not quote a repair or guess at a cause.
What happens if someone is stranded?
Roadside and stranded calls trigger immediate human escalation. Roady works your contact list and tells the caller what to expect, rather than leaving them with a promise nobody made.
Can it run across several locations?
Yes. Each station gets its own agent with its own name, hours, services and escalation list, so a repair group can roll out one location at a time.
What does the pilot cost?
Nothing. There's no billing in the pilot. We set up the agent, you forward calls, and at the end you get a report on what was captured and what it was worth. You decide from there.
How do I know the revenue numbers are real?
They're estimates, and the dashboard says so. Appointments booked and calls recovered are counted events. Revenue opportunity multiplies those by your own average repair order — your number, not ours.